Haley Berry stars as an emergency call centre operator who one day makes a mistake that results in the brutal execution of a young teenage girl at the hands of a sadistic serial killer (Michael Eklund). As she has questions of faith about herself the killer remains at large, just waiting to strike again….Of course, casually chatting with people on the phones and just as casually taking self appointed breaks in the beginning never really boded well for her career. Brad Anderson of ‘The Machinist’ (04) fame directs, and despite an iffy start this becomes an engaging thriller with moments of both genuine excitement and revulsion. I’m not convinced by the ending, but Eklund and Abigail Breslin as a young victim in particular give very good performances.