This is a notably disturbing film, in no small measure due to the fact that it is based on a true story and pretty much follows events as they occurred in a Kentucky McDonald’s restaurant in 2004 (click here for some of the details). Indeed, if it hadn’t been based on real events then it would be very tempting to cry ‘as if that would happen in real life’, and although the film focuses on the people within this store, the full impact of the story doesn’t hit home until some way toward the end. It’s well acted to the point that we feel like we’re watching a documentary, and it aptly demonstrates just how pervasive the concept of authority is as we see one employee accused of robbing a customer, and how the chain of command deals with the accusation – purportedly coming from a trusted source and yet with a distinct lack of any real evidence. With Ann Dowd and Dreama Walker as store manager Sandra and the accused Becky respectively.